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Our Services

For ITSPs & MSPs

HeySoft provides a full suite of telecom innovations designed for Internet Telephony Service Providers (ITSPs) and Managed Service Providers (MSPs).
We combine robust VoIP infrastructure, intelligent SIP routing, and advanced security modules to ensure services are stable, scalable, and low-latency.

With HeySoft, ITSPs and MSPs can:

  • Quickly integrate with existing SIP, WebRTC, IMS, and softswitch platforms

  • Optimize traffic with smart routing and load balancing

  • Ensure high uptime with distributed architecture

  • Automate operations through an API-first platform

Our modern platform keeps your services ahead in an increasingly competitive market.

For Call Centers

Experience high-quality, reliable calls at the most cost-effective rates—even under heavy traffic.

HeySoft has developed and operates Call Center Applications for international clients, including a highly satisfied customer in Switzerland, thanks to exceptional performance.

Our technology stack includes:

  • WebRTC for low-latency voice and video on the web

  • SIP over WebSocket for seamless PBX integration

  • Asterisk / FreeSWITCH as the core call engine

  • AI-based call routing to optimize agent assignment

  • Real-time monitoring & analytics dashboards

  • Auto-scaling infrastructure using Docker and Kubernetes

  • Optional call recording & speech-to-text for training and compliance

With this platform, call centers benefit from:

  • Higher connection rates

  • Stable audio quality

  • Competitive termination costs

  • Increased agent productivity

For Enterprises

HeySoft enables enterprises to manage their own telecom infrastructure—eliminating the middleman while maintaining full control.

We provide:

  • Direct access to wholesale telecom routes, reducing costs by 30–60%

  • Deployment of SIP trunking, cloud PBX, and WebRTC communication

  • Enterprise-grade security (SRTP, TLS, SBC)

  • Centralized management, easily scalable to business needs

The result : cost savings, full control, and consistent, high-quality communication.

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